Effective Date: 8 July 2026
Welcome to Swamul (“we”, “our”, “us”), a brand owned and operated by Shreeji Trading Co. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://swamul.in (“Website”) or purchase our products.
By accessing or using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
When you place an order, contact us, or subscribe to our communications, we may collect:
- Full Name
- Mobile Number
- Email Address
- Shipping and Billing Address
- PIN Code
- Payment-related information (processed securely through our payment partners)
- Order history
- Customer support communications
Non-Personal Information
We may automatically collect certain technical information including:
- IP Address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on the Website
- Referral source
- Cookies and similar tracking technologies
2. How We Use Your Information
Your information may be used to:
- Process and fulfil your orders.
- Deliver products to your shipping address.
- Process payments securely.
- Provide customer support.
- Send order confirmations and shipping updates.
- Respond to your enquiries.
- Improve our Website and customer experience.
- Detect fraud and enhance website security.
- Comply with applicable legal obligations.
With your consent, we may also send promotional emails, product updates, special offers, and newsletters. You may unsubscribe at any time.
3. Payment Information
Online payments are processed through secure third-party payment gateways such as Razorpay.
Swamul does not store your debit card, credit card, UPI PIN, CVV, or internet banking credentials on its servers. Payment information is securely processed by our authorised payment partners in accordance with applicable security standards.
4. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to:
- Improve website functionality.
- Remember user preferences.
- Analyse visitor behaviour.
- Measure marketing campaign performance.
- Personalise user experience.
You may disable cookies through your browser settings. However, certain features of the Website may not function properly if cookies are disabled.
5. Analytics and Marketing Tools
We may use third-party services including:
- Google Analytics
- Meta (Facebook) Pixel
- Email marketing platforms
- WhatsApp Business for customer communication
These services help us understand user behaviour, improve our services, and communicate with our customers. These providers may collect information in accordance with their own privacy policies.
6. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with trusted third parties where necessary, including:
- Payment gateway providers
- Shipping and logistics partners
- Technology service providers
- Marketing platforms
- Government authorities where required by law
All third-party service providers are expected to protect your information appropriately.
7. Data Security
We implement commercially reasonable technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction.
While we strive to use industry-standard security practices, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your transactions.
- Maintain business records.
- Comply with applicable legal and regulatory requirements.
- Resolve disputes.
- Enforce our agreements.
9. Your Rights
Subject to applicable law, you may request to:
- Access your personal information.
- Correct inaccurate information.
- Update your details.
- Request deletion of your information where legally permissible.
- Withdraw marketing communications.
Requests may be made by contacting us using the details provided below.
10. Third-Party Links
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices, policies, or content of those websites. We encourage users to review the privacy policies of any external websites they visit.
11. Children’s Privacy
Our Website is not intended for individuals under the age of 18 years.
We do not knowingly collect personal information from minors. If we become aware that such information has been collected, appropriate steps will be taken to remove it.
12. Compliance with Applicable Laws
This Privacy Policy is governed by applicable laws of India, including relevant provisions relating to data protection and electronic commerce.
13. Changes to this Privacy Policy
Swamul reserves the right to modify or update this Privacy Policy at any time.
Any changes will become effective immediately upon publication on this Website. Continued use of the Website after such updates constitutes acceptance of the revised Privacy Policy.
14. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:
Swamul
A Brand of Shreeji Trading Co.
Registered Office
Shop No. 8, Sindhi Durg Society,
Opp. Bharat Mata Cinema,
Curry Road,
Mumbai City,
Maharashtra – 400012
Email: shreejitradingco.stc@gmail.com
Phone / WhatsApp: +91 98670 84139
Customer Support Hours:
Monday to Saturday
10:00 AM – 6:00 PM